{"id":15934,"date":"2023-05-12T05:03:51","date_gmt":"2023-05-12T05:03:51","guid":{"rendered":"https:\/\/bigworks.co\/?p=15934"},"modified":"2023-05-12T05:03:51","modified_gmt":"2023-05-12T05:03:51","slug":"metrics-customer-behavior-and-everything-else-to-keep-in-mind-while-creating-an-email","status":"publish","type":"post","link":"https:\/\/bigworks.co\/metrics-customer-behavior-and-everything-else-to-keep-in-mind-while-creating-an-email\/","title":{"rendered":"Metrics, customer behavior and everything else to keep in mind while creating an Email"},"content":{"rendered":"<p><span style=\"font-weight: 400\">We have mentioned the benefits of email marketing <\/span><a href=\"https:\/\/bigworks.co\/gain-and-retain-customers-through-email-marketing\/\"><span style=\"font-weight: 400\">here<\/span><\/a><span style=\"font-weight: 400\"> and how it can boost your business when it is automated <\/span><a href=\"https:\/\/bigworks.co\/automated-workflow-and-email-marketing-a-game-changer\/\"><span style=\"font-weight: 400\">here<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\n<p><span style=\"font-weight: 400\">But how does one go about actually conducting an email marketing campaign? Creating an email marketing campaign might seem like a daunting task to the uninitiated, but it\u2019s actually quite easy.\u00a0<\/span><\/p>\n<h4><span style=\"font-weight: 400\">Getting Started<\/span><\/h4>\n<h4><span style=\"font-weight: 400\">You only need two things to get your email campaign started:<\/span><\/h4>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">An email marketing solution &#8211; to help you create and send promotional emails to a large number of recipients with ease and speed. Not only do they offer a range of features for emails, they also help you collect data and feedback from your email marketing campaigns.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">An email contact list &#8211; should contain the email addresses of your customers who have explicitly opted to receive email communication. Sending unsolicited emails is not appreciated, and may get your accounts marked as spam.<\/span><\/li>\n<\/ol>\n<h4><span style=\"font-weight: 400\">Strategize your email campaign<\/span><\/h4>\n<p><span style=\"font-weight: 400\">Once you have these in place, strategize your email campaign by answering these two important questions:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><b>What do you hope to achieve with this campaign? What are your goals?<\/b><span style=\"font-weight: 400\"> &#8211; Ensure this with your organization\u2019s marketing goals.<\/span><\/li>\n<li style=\"font-weight: 400\"><b>What is the information you\u2019re trying to convey to your customers? What is the best kind of email to achieve it?<\/b><span style=\"font-weight: 400\"> &#8211; Based on the overall goal of your marketing campaign, decide what kind of content you want to send out.<\/span>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Newsletter &#8211; Used to keep in touch with your customers and keep your brand relevant. Usually about one topic of interest.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Offer &#8211; Used to inform your customers if your organization is trying to raise awareness about an offer or promotion they\u2019re running. Be sure to include all the offer details and include a call-to-action. Great to drive up immediate sales.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Announcement &#8211; Used to inform existing customers about the launch of a new product, service or feature.<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400\">Regardless of the type of email you choose to send out, ensure that you include a call to action, as it informs your audience of the next steps they need to take.<\/span><\/p>\n<h4><span style=\"font-weight: 400\">Designing your email<\/span><\/h4>\n<p><span style=\"font-weight: 400\">Now that you have clearly articulated the goals of your email campaign, it&#8217;s time to start drafting your email. Whether creating your email from a template or designing it from scratch, follow these rules-of-thumbs to create appealing effective emails<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Design emails for easy reading<\/span>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Use white space judiciously, don&#8217;t clutter your emails<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Identify primary and secondary messaging, create clear groupings that can be easily scanned<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Use images and visuals to increase engagement and Avoid contradictory fonts<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Personalize your emails based on target segments or individual recipients<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Emails should be accessible from all devices<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Time your campaigns strategically<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Ensure you have a clear call to action<\/span><\/li>\n<\/ul>\n<h4><span style=\"font-weight: 400\">Post sending actions<\/span><\/h4>\n<p><span style=\"font-weight: 400\">Once you hit send, the most important part of your campaign begins. Measuring your campaign\u2019s performance. This is one of the most important aspects of email marketing, and should be leveraged completely. Campaign performance reports can be obtained from two sources:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Your email marketing service<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Your website analytics tool<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Depending on your tool and service, you can get data that tracks among other things:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Click through rates &#8211; Number of recipients that clicked one or more links within the email<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Bounce rate &#8211; Number of emails not delivered to the recipient<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Open rates &#8211; Number of emails that get opened<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Conversion rate &#8211; Number of recipients who completed a specific action after getting the email<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Unsubscribe rates &#8211; Number of recipients that opt out of receiving emails from your organization<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Unengaged subscribers &#8211; Number of recipients\u00a0<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Share rate &#8211; Number of recipients that share your email content to other recipients or on social media<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">List growth rate &#8211; the pace at which your email recipient list grows<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Return on investment &#8211; Revenue generated by email marketing spend<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">All this data can be used to improve future marketing campaigns and understand your customer a little better. This data can also be used to A\/B test different tactics you want to employ in your email marketing, such as experimenting with the content, visuals or subject line. Analyzing the data will tell you what&#8217;s working and what isn\u2019t, thus Allowing you to tweak your email strategy to maximize your engagement.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Of all the metrics mentioned above, the two most important metrics you can track are:<\/span><\/p>\n<p><span style=\"font-weight: 400\">Open rate &#8211; Percentage of emails delivered that were opened. Factors such as subject lines, time of day the email was sent, day the email was sent etc. can impact email open rates, try to achieve an open rate of 29% for your marketing campaigns.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Click through rate &#8211; Represents percentage of the links clicked on, within an email. This is a better gauge for engagement as compared to open rates. Aim for a click through of 5% or more, for your email marketing campaigns.<\/span><\/p>\n<p><span style=\"font-weight: 400\">You might be wondering, which email automation software should you go for? Well we have a foolproof suggestion, try out Contacto (<\/span><a href=\"https:\/\/appexchange.salesforce.com\/appxListingDetail?listingId=a0N3A00000EcrkuUAB&amp;tab=e\"><span style=\"font-weight: 400\">Link here<\/span><\/a><span style=\"font-weight: 400\">)<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We have mentioned the benefits of email marketing here and how it can boost your business when it is automated here. But how does one go about actually conducting an email marketing campaign? Creating an email marketing campaign might seem like a daunting task to the uninitiated, but it\u2019s actually quite easy.\u00a0 Getting Started You [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":15935,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[28],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Metrics, customer behavior and everything else to keep in mind while creating an Email - Bigworks<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bigworks.co\/metrics-customer-behavior-and-everything-else-to-keep-in-mind-while-creating-an-email\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Metrics, customer behavior and everything else to keep in mind while creating an Email - Bigworks\" \/>\n<meta property=\"og:description\" content=\"We have mentioned the benefits of email marketing here and how it can boost your business when it is automated here. 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